Local governments across Canada are increasingly interested in adopting AI, but many are uncertain about how to begin. In this article, MNP’s Katie Hayes and Elka Dunnette focus on how municipalities can start integrating generative AI through tools like Microsoft Copilot, while continuing to use their current systems and workflows.
They outline practical use cases, key steps to assess readiness, and ways AI can support daily operations, from drafting documents to analyzing data and improving collaboration.
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