Based in Fredericton, New Brunswick, Virtual Veterinary Solutions (VVS) is part of Steele Veterinary Group, Atlantic Canada’s largest group of independently owned veterinary hospitals. Built from firsthand experience within the veterinary industry, VVS provides centralized support designed to help veterinary hospitals operate more efficiently, strengthen the client experience and give veterinary teams more time to focus on patient care.
While virtual reception and real-time client communication are an important part of what VVS offers, its services extend well beyond answering the phone. VVS provides business support in areas including accounting, human resources, customer service, training and administration, helping practices centralize essential functions that can otherwise place significant demands on hospital teams.
Founded by veterinarian, practice owner and award-winning entrepreneur Dr. Lesley Steele, VVS brings together professionals with experience across veterinary medicine, hospital operations and business services. This combination allows the team to understand the unique challenges veterinary practices face while providing practical, industry-specific support.
From managing client communications and appointment scheduling to supporting the business functions that keep a practice running, VVS works as an extension of the hospital team.
By taking care of more of what happens behind the scenes, Virtual Veterinary Solutions helps veterinary practices create capacity where it matters most—allowing their teams to spend more time caring for patients, supporting clients and delivering exceptional veterinary care.
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